Frequently Asked Questions

Do I need a certain size business to use Spark Shipping?

Spark Shipping is designed to scale with your business, whether you're just starting out or handling a large volume of orders. The platform is flexible and can be customized to fit your specific needs, regardless of your business size.

Can Spark Shipping work with my specific vendors or suppliers?

Yes. We have over 150 prebuilt vendor integrations to get you started quickly. Spark Shipping can also integrate with any vendor or supplier, regardless of the format they use (e.g., API, EDI, CSV, or plain text email). Our team will work with you to ensure a seamless connection to all your suppliers.

What is the onboarding process like, and how long does it take to get started?

Our onboarding process is designed to be as smooth as possible. We provide a tailored setup and screenshare with a Spark Shipping expert who will walk you through the platform and help you get up and running quickly. The time it takes to get started depends on the complexity of your integrations, but we work to get you live as efficiently as possible.

How much does Spark Shipping cost?

Pricing is based on your business's specific needs, including the number of orders and integrations you require. We offer various plans to ensure you get the right features at a price that makes sense for you. For more detailed pricing information, please visit our pricing page.